Accurate User-Experience-Designer Prep Material, Exam User-Experience-Designer Preparation

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Upon passing the Salesforce User-Experience-Designer Certification Exam, candidates will receive a Salesforce Certified User Experience Designer certification. Salesforce Certified User Experience Designer certification demonstrates that the candidate has the skills and knowledge to design and develop user-centered interfaces for Salesforce applications. It also demonstrates the candidate's commitment to staying up-to-date with the latest trends and best practices in user experience design. With this certification, candidates can advance their career in the field of user experience design and work on challenging projects that require their skills and expertise.

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Salesforce User-Experience-Designer (Salesforce Certified User Experience Designer) Exam is an industry-recognized certification program that validates the skills and knowledge of professionals in the field of user experience design. Salesforce Certified User Experience Designer certification program is designed by Salesforce to provide professionals with the necessary skills and knowledge to design effective and intuitive user interfaces for Salesforce applications. User-Experience-Designer exam is intended for individuals who have experience in user interface design and want to validate their skills and knowledge in this area.

Salesforce User Experience Designer Certification Exam is designed for those who have a passion for designing user interfaces and creating engaging user experiences. Salesforce Certified User Experience Designer certification exam is a great opportunity for those who want to enhance their skills in designing user interfaces with the Salesforce platform. Salesforce is one of the leading CRM platforms in the market and having a certification in User Experience Design can open doors to new career opportunities.

Salesforce Certified User Experience Designer Sample Questions (Q144-Q149):

NEW QUESTION # 144
A Ux designer has been asked to improve salesforce adoption among sales representatives at cloud kicks after conducting stakeholder and user interviews the designers finds there is no clear consistent sale process What should the designer do next

  • A. Tell the customer they need to improve operations before anywork can be done
  • B. lock the findings and move forward with presenting possible solutions
  • C. recommend field level validation to ensure users are entering the correct data
  • D. conduct a workshop with stakeholders to align on correct state and build consenses

Answer: D


NEW QUESTION # 145
Cloud Kicks (CK) is going to launch a new Salesforce process for its Customer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers

  • A. Custom Permission Sets
  • B. User Engagement Dashboard and Report
  • C. Salesforce Surveys for user Satisfaction
  • D. Visualforce App
  • E. Chatter polls

Answer: B,C,D


NEW QUESTION # 146
A UX Designer has completed discovery, research analysis, and ideation.
How should they prepare for the next phase?

  • A. Continue iterating.
  • B. Determine what to prototype.
  • C. Create business model canvas.
  • D. Build partnerships.

Answer: B

Explanation:
The next phase after discovery, research analysis, and ideation is prototyping, which is the process of creating low-fidelity or high-fidelity representations of the design solution that can be tested and validated with users and stakeholders. To prepare for this phase, the UX designer should determine what to prototype, which means deciding on the scope, the level of detail, the format, and the tools for creating the prototype. The UX designer should consider the following factors when determining what to prototype:
* The goals and objectives of the prototype: What is the purpose of the prototype? What questions or hypotheses does it aim to answer or test? What feedback or data does it seek to collect?
* The target users and audience of the prototype: Who are the users and stakeholders that will interact with or evaluate the prototype? What are their needs, expectations, and preferences? How will they
* access and use the prototype?
* The features and functionality of the prototype: What are the key features and functionality that the prototype should include or exclude? How will they support the user goals and tasks? How will they demonstrate the value proposition and the design principles of the solution?
* The fidelity and interactivity of the prototype: How realistic and detailed should the prototype be? How interactive and responsive should the prototype be? How will the prototype convey the look and feel, the content, and the behavior of the solution?
* The tools and methods of the prototype: What tools and methods will be used to create and present the prototype? How will they affect the time, cost, and quality of the prototype? How will they facilitate the testing and validation of the prototype?
References:
* : User Experience Designer Certification Prep: Module 5: Design User Interfaces
* : User Experience Designer Certification Prep: Module 6: Validate User Interfaces
* : What is Prototyping?
The next phase for a UX designer after completing discovery, research analysis, andideation is to determine what to prototype. Prototyping is the process of creating a model, mock-up, or simulation of a user interface to test out ideas and gain feedback from users. Prototyping can be done in a variety of ways, from low-fidelity paper prototypes to high-fidelity digital prototypes. It is important to consider the purpose of the prototype and the amount of detail needed to accurately test out the user experience.
To prepare for the prototyping phase, a UX designer should review the researchdata and user insights gathered during the discovery, research analysis, and ideation stages. They should determine what needs to be tested out and create a plan for creating the prototype, considering the level of fidelity needed, the resources available, and the timeline. Additionally, they should consider what metrics they want to measure when testing the prototype, such as user engagement, usability, and satisfaction.
References:
[1] https://www.salesforce.com/blog/2019/12/ux-design-prototyping.html [2] https://uxplanet.org/the-importance


NEW QUESTION # 147
Cloud Kicks has updated its logo and wants it prominently displayed on its Digital Experience site.
Where does their UX Designer need to code to update the logo?

  • A. Page headers
  • B. Visualforce pages
  • C. Email templates

Answer: A

Explanation:
Explanation
A page header is a component that appears at the top of every page on a Digital Experience site, and usually contains the site logo, the site name, the navigation menu, and other elements that provide a consistent and recognizable look and feel for the site. A UX Designer can code the page header to update the logo for Cloud Kicks by using the Experience Builder or the Developer Console1. The Experience Builder is a point-and-click tool that allows creating and customizing the page header using predefined templates, themes, and components. The Developer Console is a code editor that allows creating and editing the page header using HTML, CSS, JavaScript, and Lightning components2. Both tools provide the option to upload and insert the new logo image file into the page header, and to adjust its size, position, and alignment.
The other two options, Visualforce pages and email templates, are not the places where the UX Designer needs to code to update the logo for Cloud Kicks. Visualforce pages are web pages that can be used to create custom user interfaces for Digital Experience sites, but they do not affect the page header, which is a separate component that can be added to any page3. Email templates are predefined layouts and content that can be used to send emails to the site users, but they do not have any impact on the site appearance or functionality.
References: Create a Custom Header for Your Site | Salesforce Trailhead and Customize Your Site Header and Footer | Salesforce Trailhead


NEW QUESTION # 148
How would a UX Designer differentiate between voice and tone?

  • A. Voice reflects frequency and tone is one's pitch.
  • B. Voice is how one speaks, and tone reflects personality.
  • C. Voice reflects personality, and tone Is the way in which one speaks.

Answer: C

Explanation:
Voice and tone are two aspects of writing that affect how the reader perceives and responds to the content.
Voice is the consistent expression of the writer's or the brand's personality, values, and attitude. Voice reflects who the writer or the brand is, and what they stand for. Tone is the variation of the voice depending on the context, audience, and purpose of the content. Tone is the way in which the writer or the brand speaks to the reader, and how they convey their emotions, intentions, and expectations. Tone can change depending on the situation, the message, and the reader's needs and feelings12.
For example, at Salesforce, we have a voice that is friendly, helpful, and empowering. We use simple, clear, and conversational language that shows our respect and appreciation for our customers, partners, and community. We also use humor, metaphors, and storytelling to make our content engaging and memorable.
However, our tone can vary depending on thetype and goal of the content. For instance, when we write instructional content, such as Trailhead modules or user guides, our tone is more informative, instructive, and supportive. We use active voice, imperative mood, and positive feedback to guide the learner and encourage their progress. When we write promotional content, such as blog posts or social media posts, our tone is more persuasive, enthusiastic, and inspiring. We use rhetorical devices, emotional appeals, and calls to action to attract the reader and motivate them to take action34.
Therefore, a UX Designer would differentiate between voice and tone by understanding that voice reflects personality, and tone is the way in which one speaks. References: Voice and Tone - Lightning Design System, How To Create a Voice and Tone Program For Your Brand | Salesforce, Learn Why We Write the Way We Do Unit | Salesforce Trailhead, Write for Trailhead Unit | Salesforce Trailhead


NEW QUESTION # 149
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